What payment methods do you accept?

• Stripe (secure credit/debit card payments)

• Wise (International Bank transfer)

• E-transfer (Canada Only)

• Twint (Switzerland Only)

For orders using alternative payment methods, email hello@emilyartist.com.

Do you ship internationally?

Yes. Shipping is provided from Switzerland via Swiss Post, with rates set by the Swiss Post. Tracking is available to select countries only. See exact shipping rates at checkout when you enter your country or on the Swiss Post website.

Can I pick up my order in person?

Yes, in‑person pickup is possible by arrangement in Zurich, Switzerland. In this case, cash is also accepted.

Do you accept commissions or custom work?

Yes, if you have a project you’re interested in, please contact me by email.

Do you sell originals?

Yes, please contact me directly by email if you are interested in a piece or future work.

Do you accept returns or exchanges?

All prints are carefully packed and shipped. Returns and exchanges are not accepted except for damage or receiving the wrong item.

Please contact me within 7 days of delivery with photos if there is an issue. I will arrange a replacement (if available) or a refund.

Materials & Printing

All prints are produced using professional large‑format inkjet printing for vibrant, high‑quality color and fine detail.
They are printed on premium matte paper, suitable for archival display and framing. Each piece is carefully handled to ensure it arrives in excellent condition.

B6 vs A4?

My prints are available in both B6 and A4 sizes. (Including white border)

• A4 is an international standard size: 210 × 297 mm (8.3 × 11.7 in)

• B6 is a Japanese size: 128 × 182 mm (about 5 × 7 in)